I'm still having trouble logging in. What do I do?

You should be logging in at http://shoppers.jancyn.com. If you've just signed up with Jancyn and have not yet received your approval email, your application has not yet been approved. Application review can take up to two weeks, so please be patient while it is reviewed. Do not submit a new application.

Make sure both the email and password fields are free of extra spaces or punctuation, and that you use the proper case with your password.

Our web system is most compatible with Windows operating systems including XP, Vista, and Windows 7 through 10. Use Internet Explorer or Windows Edge as your browser, FireFox or Chrome, with spyware and pop-up blockers disabled. Windows 98 is known to cause problems with some forms, so it is best not to use this operating system.

If you are using a Mac, you should use Chrome or Firefox. Do NOT use the Safari browser, as it is incompatible and your information will be lost!